Cookie Policy

This Cookie Policy explains how Ozwin Casino uses cookies and similar technologies on our website (the “Site”). It covers what cookies are, why we use them, the types of cookies that may be set, how third parties may be involved, and how you can manage your preferences.

By continuing to use the Site, you may be asked to consent to certain cookies depending on your location and applicable laws. Where required, we will not place non-essential cookies unless you choose to allow them.

Cookies, Explained in Plain English

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help websites remember information about your visit, like your login status, language preferences, and other settings that can improve how the Site works for you.

Similar technologies may also be used, such as pixels, SDKs, local storage, or device identifiers. For simplicity, this policy refers to these technologies as “cookies.”

How Cookies Power a Smoother, Safer Experience

We use cookies to support core Site functionality and to help us understand how the Site is used so we can improve it. Cookies may be used for:

Website functionality - remembering preferences, keeping you logged in, and enabling key features. Security and fraud prevention - helping detect suspicious activity, prevent unauthorized access, and protect accounts and transactions. Performance and reliability - balancing traffic, reducing load times, and ensuring pages work properly. Analytics and insights - understanding what pages are used most, how users navigate, and where the Site can be improved. Marketing (where permitted) - measuring campaign performance and showing you more relevant offers on and off the Site, if you consent.

Cookie Types We May Use (And Why They Matter)

Different cookies do different jobs. The categories below describe how cookies may be used on the Site.

Essential Cookies (Strictly Necessary)

These cookies are required for the Site to function and cannot be switched off in our systems in many cases. They’re used for things like account login, session management, security checks, and basic page operations. If you disable these in your browser, parts of the Site may not work correctly.

Functional Cookies (Preference & Convenience)

Functional cookies help the Site remember choices you make, such as language, region, or other preference settings. They make your experience more personalized and reduce the need to re-enter information repeatedly.

Performance and Analytics Cookies (Site Improvement)

These cookies collect information about how visitors use the Site, such as which pages are visited, time spent on pages, and any errors encountered. We use this data to improve navigation, fix issues faster, and make the Site more responsive. The information is typically aggregated and is used to enhance performance rather than to identify you directly.

Marketing Cookies (Ads & Measurement, Where Allowed)

Marketing cookies may be used to deliver relevant advertising and to measure the effectiveness of promotions. They can also be used to limit how often you see the same ad and to help tailor content based on your activity, subject to your consent and local legal requirements.

First-Party vs Third-Party Cookies

Some cookies are set directly by Ozwin Casino (first-party cookies). Others may be set by service providers we work with (third-party cookies). Third-party cookies can help deliver analytics, security tools, customer support features, payment services, or advertising measurement.

Third parties may process data in accordance with their own privacy policies. Where required, we will request your consent before enabling non-essential third-party cookies.

How Long Cookies Stay on Your Device

Cookies may be:

Session cookies - temporary and deleted when you close your browser. Persistent cookies - remain on your device for a set period or until you delete them.

Retention depends on the cookie’s purpose and your browser settings.

Your Choices - How to Manage, Disable, or Delete Cookies

You can control cookies in two main ways:

1. Cookie preference tools on the Site If we provide a cookie banner or preference center, you can use it to accept, reject, or customize non-essential cookie categories. In some regions, you’ll be asked to opt in before certain cookies are placed.
2. Browser settings Most browsers let you block cookies, delete existing cookies, or receive alerts before cookies are stored. You can typically find these controls under “Privacy,” “Security,” or “Site Settings,” depending on your browser.

Be aware: if you disable or delete cookies, you may need to re-enter preferences, and some features may not function properly - including staying logged in, completing transactions smoothly, or accessing certain personalized settings.

Consent Rules and Legal Bases

Where required by law, we rely on your consent to place non-essential cookies (such as analytics or marketing cookies). You can withdraw or change your consent at any time through the Site’s cookie settings (if available) or via your browser controls.

Essential cookies are used because they are necessary to provide the Site and help protect users and the platform.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate. When we make changes, we will update the effective information on this page. If changes are significant, we may provide additional notice as required.

You can also review our broader approach to information handling on our internal page: Ozwin Casino.

Questions or Privacy Requests

If you have questions about cookies or privacy-related requests, contact our support team by email at support@ozwincasinos.com. We’ll help you understand your options and how cookie choices may impact your experience on the Site.